Our Customer Experience workshops equip you to create 'WOW' experiences to strengthen customer loyalty.Enquire
Customer Experience is the new battleground for gaining a competitive advantage.
Offering quality products or services is no longer enough. That is the bare minimum requirement to being in business.
Neither is offering the cheapest rates possible. In fact, it is usually a wise move to steer clear of the race to the bottom.
Hence you need a well-crafted Customer Experience journey to enjoy the following outcomes:
As an organisation, these challenges might be familiar:
After coaching 200+ executives on Customer Experience, we have witnessed what works and what doesn't.
This has led us to launch our flagship course "The Customer Experience Crash Course." We designed it to help corporate innovators (like yourself) cut their learning curve.
By engaging Collective Campus, you will discover how to:
Shay Namdarian has over ten years of experience working across a wide range of projects focusing on customer experience, design thinking, and digital transformation. He has gained his experience across several consulting firms including Ernst & Young, Capgemini, and Accenture. In addition, he has coached teams on Customer Experience at companies such as Singapore American School, NAB, South East Water and Asahi Beverages.
You can check out his insights on Customer Experience here: